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Accessibility statement for Guy's and St Thomas' commercial services website

This website is owned and managed by Guy's and St Thomas' commercial services department.

We want as many people as possible to be able to use our website. For example, you should be able to:

  • zoom in up to 400% without problems
  • navigate some of the website using just a keyboard
  • listen to some of the website using a screen reader, including the most recent versions of NVDA and TalkBack.

There is advice available online to help you make your device easier to use if you have a disability, including from the AbilityNet charity.

How accessible is this website?

We know some parts of this website are not yet fully accessible:

  • there is no visible focus indicator for keyboard users on the navigation tabs
  • there is no skip link to bypass repetitive areas of content
  • there are no ARIA landmarks assigned to help screen readers navigate

How to request information in an accessible format

If you need information on this website in a different format such as accessible PDF, large print, easy read or braille, please

We will consider your request and reply to you within five working days.

Reporting accessibility problems

If you find any problems which aren't listed on this page, or think that we're not meeting the requirements of the accessibility regulations then email commercial.services@gstt.nhs.uk to let us know.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). 

Technical information about this website’s accessibility

Guy's and St Thomas' is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • There is no visible focus on the navigation tabs when using a keyboard (WCAG guideline 2.4.7). We plan to fix this problem by the end of November 2020.

  • ARIA landmarks are not assigned (WCAG guideline 1.3.1), making it more difficult for people using screen readers to navigate the website. We plan to fix this problem by the end of November 2020.

  • There is no skip to main content link (WCAG guideline 2.4.1), meaning people using assistive technologies are unable to bypass repeated sections of content, for example the main navigation tabs. We plan to fix this problem by the end of November 2020.

  • Page titles do not include enough information (WCAG guideline 2.4.2). This makes it more difficult for people using screen readers to understand if the content is relevant to them. We plan to fix this problem by the end of November 2020.

  • The website includes six inaccessible PDF documents and we intend to convert this information into html pages or remove it by the end of October 2020.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 23 September 2020.

The most recent accessibility audit of this website was carried out by the Guy's and St Thomas' digital team in June 2020 using a representative sample of pages.