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Accessibility statement for Guy's and St Thomas' commercial services website

This website is owned and managed by Guy's and St Thomas' commercial services department.

We want as many people as possible to be able to use our website. For example, you should be able to:

  • zoom in up to 400% without problems
  • navigate the website using just a keyboard
  • listen to most of the website using a screen reader, including the most recent versions of NVDA and TalkBack.

There is advice available online to help you make your device easier to use if you have a disability, including from the AbilityNet charity.

How accessible is this website?

We know some parts of this website are not yet fully accessible:

  • there is no visible indicator when keyboard focus is on the main content ARIA landmark in Edge and Internet Explorer browsers.

How to request information in an accessible format

If you need information on this website in a different format such as accessible PDF, large print, easy read or braille, please

We will consider your request and reply to you within five working days.

Reporting accessibility problems

If you find any problems which aren't listed on this page, or think that we're not meeting the requirements of the accessibility regulations then email commercial.services@gstt.nhs.uk to let us know.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). 

Technical information about this website’s accessibility

Guy's and St Thomas' is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • there is no visible indicator when keyboard focus is on the main content ARIA landmark in Edge and Internet Explorer browsers (WCAG guideline 2.4.7).

What we have done to improve accessibility

  • We have improved our page titles to provide extra context (March 2021).

  • We have added a visible focus indicator to the navigation tabs and improved the colour contrast (March 2021).

  • We have added a skip to content link on every page to make it easier to navigate the website using assistive technology (March 2021).

  • We have added ARIA landmarks to all pages to make it easier to navigate the website using a screen reader (March 2021).

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 15 March 2021.

The most recent accessibility audit of this website was carried out by the Guy's and St Thomas' digital team in June 2020 using a representative sample of pages.